Property Administrator Advisor

$93,000 - $93,000/Yr

GovCIO - Boston, MA

Full-time

Remote - Boston, MA

About the position

The Property Administrator Advisor at GovCIO is a remote role focused on providing technical support for computers and associated networks within the HUD Contract. This position involves troubleshooting, servicing, and repairing personal computers and network equipment, as well as instructing users on their proper use. The advisor will also be responsible for maintaining network diagrams, trouble logs, and developing training materials for users.

Responsibilities

• Provides technical support for computers and associated networks.
• Installs, troubleshoots, services, and repairs personal computers and network equipment.
• Provides personal computer, hardware, and software support.
• Connects personal computers and terminals to existing data networks.
• Maintains network diagrams and circuit records.
• Maintains trouble logs and records of daily data communication transactions.
• Instructs users in the use of personal computers and networks.
• Investigates information, network, and communications needs of users and makes recommendations regarding software and hardware purchases.
• Performs basic PC, PBX, and network software programming.
• Confers with staff, users, and management to establish requirements for new systems or modifications.
• Installs and performs minor repairs to hardware, software, and peripheral equipment.
• Answers questions or resolves computer problems for clients or staff in person, via telephone, or from a remote location.
• Develops training materials and procedures, and/or trains users in the proper use of hardware and software.

Requirements

• Bachelor's degree with 5 - 8 years of experience or commensurate experience.
• Must be able to obtain a Public Trust clearance.