Property Field Claims Adjuster (IL/WI)

Frankenmuth Insurance - Frankenmuth, MI

Full-time - Mid Level

Frankenmuth, MI

Insurance Carriers and Related Activities

About the position

Frankenmuth Insurance Company is seeking a Property Field Claims Adjuster to work under limited supervision and with independent judgment. The role involves investigating, evaluating, and resolving general property claims to determine the extent of company liability. This includes assessing coverage, compensability, liability, and damages in accordance with policy provisions. The position requires someone who lives in Northern Illinois or Southern Wisconsin.

Responsibilities

• Follows corporate policies, procedures, and fair claims handling practices
• Investigates claims to determine validity and extent of liability
• Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses, and others
• Reviews and evaluates documentation, including applications, reports, and statements
• Monitors appropriate claim outcomes through self-audit process
• Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
• Ensures legal, regulatory, and fair claims handling compliance
• Sets or recommends reserves based on results of claim investigation
• Manages, evaluates, and concludes claims within defined authority
• Prepares and maintains claim reports
• Conducts in-depth interviews and/or scene inspections
• Attends settlement conferences and/or trials
• May serve as a member of project teams, contributing to the achievement of project objectives
• Provides leadership to junior staff by training and providing guidance
• May provide input to management regarding junior staff performance
• Performs other duties as assigned.

Requirements

• Four to six years related experience and/or training
• Bachelor's degree (B.A.) from a four-year college/university or equivalent combination of education and related experience/training
• Ability to work legally in the United States (no visa sponsorship/support available)