COUNTRY Financial
posted about 2 months ago
Full-time - Mid Level
Remote
501-1,000 employees
Insurance Carriers and Related Activities
About the position
The Sr. Property Claims Representative at COUNTRY Financial is responsible for providing a positive claims experience for clients through effective investigation, evaluation, negotiation, and settlement of property claims. This role involves both physical and virtual inspections of damaged properties, utilizing innovative technologies such as drones for inspections, and requires full-time fieldwork within North Dakota and Northwestern Minnesota.
Responsibilities
- Investigates claims by determining applicable policy coverage, evaluates, negotiates, and settles assigned claims.
- Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements, and explain the overall claims process.
- Completes physical and/or virtual inspections of damaged property, evaluates damages, and prepares written estimates according to policy provisions and liability.
Requirements
- Typically requires 7 years of relevant experience or a combination of related experience, education, and training.
- Must possess and maintain a valid driver's license with the ability to drive an automobile.
- Must have the physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather.
- The ability to lift, carry and climb ladders weighing up to 50 pounds to perform roof inspections may be required.
- Maintains the appropriate adjuster's licensing as required by the states in which we do business.
- Part 107 drone license required for roof inspections, must be obtained within 5 months of start date; must pass exam within 3 attempts.
Nice-to-haves
- Multilingual is preferred.
- Working knowledge of Microsoft WORD and Excel (or their equivalents), Xactimate, and/or other claims estimating software.
- Possesses competent knowledge with residential and commercial construction techniques.
Benefits
- Insurance benefits (medical, dental, vision, disability, and life)
- 401(k) with company match
- Parental leave
- Paid time off
- Paid company holidays
- Time off to volunteer in your community
