Property leasing agent

Lr Management - Troy, MI

Full-time - Entry Level

Troy, MI

Management of Companies and Enterprises

About the position

The Property Leasing Agent at LR Management plays a crucial role in helping customers find their next home while managing various administrative tasks. This position requires a friendly and outgoing individual with a background in sales and multi-family housing, who can provide excellent customer service and support the management office effectively.

Responsibilities

• Present apartments and amenities positively to prospective tenants.
• Build rapport with current and prospective tenants while providing personalized service.
• Prepare and execute lease agreements and addendums according to property standards and regulations.
• Maintain apartment availability and unit status records.
• Monitor use of community facilities including laundry, mail, guest cards, and fitness center.
• Ensure property is maintained effectively.
• Screen prospective tenants to ensure they meet eligibility requirements.
• Oversee and coordinate the orientation of new tenants.
• Assist with performing office and clerical tasks.
• Follow up on service requests.
• Accept rent payments, security deposits, and other applicable fees.
• Maintain and store documentation effectively.
• Inspect properties when tenants take occupancy and vacate.
• Liaise with tenants to provide information and address their complaints and concerns.
• Answer telephones in a professional and courteous manner.

Requirements

• High school diploma/GED required (Associate degree preferred).
• 2+ years' experience in leasing, hospitality, or administrative work.
• Experience with YARDI and CRM.
• Excellent problem-solving and communication skills.
• Ability to multitask during busy periods.
• Strong knowledge of the real estate industry.