Property Maintenance Associate

$62,400 - $62,400/Yr

June Homes - Austin, TX

Part-time - Entry Level

Austin, TX

About the position

As a Property Maintenance Associate at June Homes, you will play a crucial role in managing the maintenance of properties within your assigned territory. This position involves both hands-on repairs and coordination with vendors for more complex issues that require specialized knowledge or licensing. You will be responsible for responding to maintenance requests, performing in-person repairs and troubleshooting, and conducting regular preventive maintenance walk-throughs of each building. During these walk-throughs, you will fix minor issues, document repairs, and note any further attention needed. All resolutions must be reported in the tracking system to ensure transparency and accountability. In collaboration with the Support Department, you will receive requests from residents and ensure that all complaints are addressed promptly. This includes assigning tasks and tickets properly to adhere to service level agreements (SLAs). You will also ensure that housekeepers and maintenance vendors are equipped to respond to tickets in a timely manner and deliver services as per SLAs. Coordination with the Warehouse Manager will be essential for the availability and delivery of maintenance supplies. Additionally, you will manage landlord relations by preparing requests and supporting materials for property maintenance issues and following through on resolutions. Post-renovation inspections will also be part of your responsibilities, ensuring that the scope of work is completed and the property is ready for occupancy. You will hold and keep track of all keys in your designated portfolio and develop relationships with key vendors such as handy-persons, housekeepers, plumbers, electricians, and laborers to facilitate smooth operations.

Responsibilities

• Manage the maintenance of properties within the assigned territory.
• Resolve maintenance issues personally or assign vendors for specialized tasks.
• Respond to maintenance requests through in-person resolution including repairs and troubleshooting.
• Perform regular preventive maintenance walk-throughs of buildings, fixing minor issues and documenting repairs.
• Report all resolutions in the tracking system.
• Receive requests from residents in partnership with the Support Department and ensure all requests are addressed.
• Ensure housekeepers and maintenance vendors are equipped and respond to tickets in a timely manner.
• Coordinate with the Warehouse Manager on the availability and delivery of maintenance supplies.
• Manage landlord relations and prepare requests for property maintenance issues.
• Perform post-renovation inspections to ensure project completion and readiness for occupancy.
• Hold and keep track of all keys in the designated portfolio.
• Develop and maintain relationships with key vendors in the designated portfolio.

Requirements

• 2+ years' experience in residential property management or hotel industry in housekeeping/maintenance roles.
• Strong written and verbal communication skills.
• Excellent organizational skills with keen attention to detail.
• Willingness to work long and sometimes irregular hours.
• Self-motivated with a positive attitude and a passion for problem-solving.
• Excellent team player who thrives in a hands-on environment.

Nice-to-haves

• Previous tenant relations experience.

Benefits

• Competitive compensation
• High growth, VC-backed startup experience
• Opportunity for limitless professional growth and development
• A diverse and inclusive environment where you can bring your whole self to work