Property Management - Community Manager - Davenport (Ascend Ridgewood Lakes )

D.R. Horton - Davenport, FL

Full-time - Mid Level

Davenport, FL

251-500 employees

Construction of Buildings

About the position

D.R. Horton, Inc., the largest homebuilder in the U.S., is seeking a Community Manager for its multifamily development division, DHI Communities, located in Davenport at Ascend Ridgewood Lakes. The Community Manager will be responsible for overseeing the day-to-day operations of the community, ensuring that all aspects of property management are executed effectively and efficiently. This role requires a strong leader who can motivate and supervise on-site staff, maintain community standards, and enhance resident satisfaction. The Community Manager will also be tasked with managing property financials, lease documents, and ensuring compliance with various regulations governing rental housing operations. The ideal candidate will have a comprehensive understanding of property management, including leasing, marketing, and resident retention strategies. They will be responsible for conducting regular community inspections, managing vendor relationships, and ensuring that the community meets established standards for safety, cleanliness, and appearance. The Community Manager will also play a key role in budget preparation and adherence, as well as month-end and year-end reporting. This position requires excellent customer service skills, as the Community Manager will address escalated resident issues and ensure that all business is conducted in a professional and ethical manner. In addition to operational responsibilities, the Community Manager will be involved in training and developing staff, providing feedback to improve performance, and fostering a quality-focused environment. The role requires the ability to analyze performance trends and develop strategies to achieve community goals, as well as the ability to travel overnight as needed. This is a full-time position that offers the opportunity to build a successful career with a Fortune 500 company.

Responsibilities

• Oversee day-to-day business operations of the community.
• Manage staff performance and conduct training.
• Ensure compliance with company policies in leasing and maintenance activities.
• Analyze performance and trends to develop strategies for community goals.
• Provide excellent customer service and maintain high standards for resident service.
• Conduct regular community inspections and take appropriate action to meet safety and cleanliness standards.
• Manage property financials, including budget preparation and adherence.
• Address escalated resident issues with urgency and professionalism.
• Secure bids for repairs and manage vendor relationships.
• Complete month-end and year-end reporting as required.

Requirements

• High school diploma or GED required.
• Five years of related experience in leasing, training, or a related field.
• Ability to maintain confidentiality of sensitive information.
• Strong leadership skills to build and lead effective teams.
• Experience in setting goals, prioritizing, and planning work activities.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Strong interpersonal skills with the ability to influence others.
• Proficiency with computer systems, including property management software and MS Office.
• Ability to sit for extended periods and perform physical tasks as required.

Nice-to-haves

• Bachelor's degree from a four-year college or university preferred.
• Bilingual skills are a plus.
• Knowledge of property management software systems such as OneSite, ILM, or RealPage preferred.

Benefits

• Medical, Vision and Dental insurance
• 401(K) retirement plan
• Employee Stock Purchase Plan
• Flexible Spending Accounts
• Life Insurance
• Vacation, Sick, Personal Time, and Company Holidays