Property Management - Leasing Manager - Kissimmee

D.R. Horton - Kissimmee, FL

Full-time - Mid Level

Kissimmee, FL

251-500 employees

Construction of Buildings

About the position

The Leasing Manager at D.R. Horton, Inc. is responsible for overseeing all aspects of leasing and marketing at the property. This role involves collaborating with the Regional Manager and marketing teams to achieve leasing goals, develop strategic marketing plans, and ensure positive resident relations. The Leasing Manager leads the leasing process, manages the application and renewal processes, and maintains community standards while providing support and training to the leasing team.

Responsibilities

• Ensure effective leasing techniques meet goals, including closing metrics and accurate reporting systems.
• Conduct all functions necessary to close sales, including appointments, generating leads, conducting tours, and managing the move-in process.
• Manage the application process and lease expirations, securing renewals as needed.
• Follow up with prospective residents to finalize leasing decisions through various communication methods.
• Complete acceptance and inspection walks with construction and new residents.
• Maintain community appearance and ensure timely repairs through regular inspections.
• Assist in supervising all business functions related to operations.
• Identify learning and performance gaps in the leasing team and provide necessary training and motivation.
• Support the leasing team with materials and supplies for successful lease-ups.
• Ensure leasing staff convert inquiries and close walk-in traffic according to standards.
• Provide consistent service throughout the resident life cycle.
• Conduct market surveys by visiting competitive properties and staying informed about market conditions.
• Complete various accounting, financial, and administrative reports.
• Ensure adherence to government regulations including Fair Housing, ADA, and OSHA.
• Conduct business in a professional and ethical manner to enhance company goodwill and profit.
• Respond quickly to resident concerns and take prompt action to resolve issues.
• Assist in vendor scheduling and ordering supplies.
• Provide feedback on pricing and marketing strategies.
• Assist with community marketing activities and resident events.

Requirements

• High school diploma or GED required.
• Three years of related experience in leasing, sales, customer service, or a related field.
• Ability to multi-task and prioritize in a fast-paced environment.
• Strong interpersonal skills with the ability to influence others.
• Enjoy working both individually and in a team environment.
• Talent for executing sales skills, including generating leads and closing sales.
• Demonstrated ability to read, write, and communicate effectively for legal documents and resident inquiries.
• Proficiency in using the internet for marketing and sales-related activities.
• Ability to follow instructions in written and oral form.
• Proficiency with computer systems, including CRM programs and MS Office.
• Ability to frequently stand, walk, and climb stairs for the majority of an 8-hour workday.
• Ability to work inside and outside in all weather conditions.

Nice-to-haves

• Bilingual is a plus.
• Knowledge of property management software systems such as OneSite, ILM, or Propertyware preferred.

Benefits

• Medical, Vision and Dental insurance
• 401(K) retirement plan
• Employee Stock Purchase Plan
• Flexible Spending Accounts
• Life Insurance
• Vacation, Sick, Personal Time, and Company Holidays