Property Management - Leasing Manager - Mesa

Lennar - Mesa, AZ

Full-time - Mid Level

Mesa, AZ

251-500 employees

Construction of Buildings

About the position

The Leasing Manager at D.R. Horton, Inc. is responsible for overseeing all aspects of leasing and marketing within the multifamily development division, DHI Communities. This role involves collaborating with the Regional Manager and marketing teams to achieve leasing goals, manage the leasing process, and maintain positive resident relations. The Leasing Manager will lead the leasing team, ensure effective leasing techniques, and manage the overall operations related to leasing and resident services.

Responsibilities

• Ensure leasing techniques are effective in meeting leasing goals, including closing metrics and follow-up procedures.
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, and conducting tours.
• Manage the application process and lease expirations, securing renewals as needed.
• Follow up with prospective residents to convey commitment to service and finalize leasing decisions.
• Complete acceptance and inspection walks with construction and new residents.
• Maintain community appearance and ensure timely repairs are noted and completed.
• Assist with supervision of all business functions related to operations.
• Provide motivation and training to the leasing team to build skills and succeed in their roles.
• Ensure the leasing team has the necessary materials and supplies for successful lease-ups.
• Confirm leasing staff are converting inquiries and closing walk-in traffic according to standards.
• Call and/or visit competitive properties to update market surveys as needed.
• Complete various accounting, financial, and administrative reports.
• Ensure adherence to all government regulations including Fair Housing, ADA, and OSHA.
• Respond quickly and courteously to resident concerns and questions, taking prompt action to solve problems.

Requirements

• High school diploma or GED.
• Three years of related experience in leasing, sales, customer service, or a related field.
• Ability to multi-task and prioritize in a fast-paced environment.
• Strong interpersonal skills with the ability to influence others.
• Talent for executing sales skills, including generating leads and closing sales.
• Demonstrated ability to read, write, and communicate effectively.
• Proficiency in using the internet for marketing and sales-related activities.
• Ability to apply common sense understanding to carry out instructions in written and oral form.
• Proficiency with computer systems, including MS Office and customer relationship management programs.
• Ability to frequently stand, walk, and climb stairs for the majority of an 8-hour workday.

Nice-to-haves

• Bilingual skills are a plus.
• Knowledge of property management software systems, including OneSite, ILM, or Propertyware.

Benefits

• Employee stock purchase plan
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance