Property Management Maintenance Manager

Pilot Property Management • Tualatin, OR

418d • $41,600 - $41,600 • Remote

About The Position

The Maintenance Manager at Pilot Property Management LLC is responsible for overseeing maintenance operations within a dynamic property management environment. This role involves processing maintenance requests, managing vendor relationships, and ensuring tenant satisfaction through effective communication and timely resolution of issues. The position requires on-call availability for emergency maintenance and repairs, contributing to a collaborative and fast-paced work environment.

Requirements

• Experience in property management or maintenance management.
• Proficiency in using property management software, preferably Buildium.
• Strong communication skills to interact effectively with tenants, vendors, and team members.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Basic understanding of maintenance and repair processes.

Nice To Haves

• Experience in vendor management and contractor coordination.
• Knowledge of accounting processes related to invoice management.
• Familiarity with online task management systems.

Responsibilities

• Utilize the Buildium software system to efficiently process and review maintenance requests, ensuring timely resolution and tenant satisfaction.
• Schedule and coordinate with contractors and vendors to assess and repair maintenance issues promptly, maintaining the quality and integrity of properties.
• Proactively communicate with tenants to provide updates on maintenance progress and ensure their needs are met promptly and effectively.
• Follow up with vendors to obtain invoices, verify accuracy, and submit them to the Accounting department for processing, ensuring timely payment and proper documentation.
• Work closely with the Accounting department to reconcile invoices, ensure payments are processed efficiently, and close out tasks in the system accurately.
• Manage the online task management system to track and prioritize marketing initiatives, ensuring timely execution and alignment with business goals.
• Assist in scheduling rental showing appointments as needed, facilitating seamless communication between tenants, prospective renters, and the leasing team.
• Support the leasing process by processing applications and lease paperwork as needed, ensuring compliance with regulations and company policies.
• Provide administrative support, including answering office phones, responding to inquiries, and assisting with day-to-day tasks to ensure smooth office operations.

Benefits

• 401(k)
• Health insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: No Education Listed