Property Management Operations Manager - Austin, TX

$105,000 - $105,000/Yr

Pure Property Management - Round Rock, TX

Full-time - Mid Level

Round Rock, TX

About the position

The Operations Manager at PURE Property Management is responsible for overseeing all office operations in the Austin, TX office. This role requires strong leadership skills and a comprehensive understanding of property management, including Texas landlord/tenant law and lease agreements. The Operations Manager will coordinate activities, manage resources, and implement strategies to achieve property objectives set by the Broker and property owner.

Responsibilities

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and applicable state statutes.
• Implement and enforce company policies within the property management team.
• Work with the Broker to establish marketing procedures and portfolio growth strategies.
• Assist in achieving growth and profit goals established by the company.
• Ensure operations function according to established quality assurance standards.
• Establish and maintain relationships with clients, vendors, and residents to further company objectives.
• Monitor cost and expense control of property portfolios through regular reports from team members.
• Ensure effective working relationships among team members and provide necessary checks and balances.
• Ensure efficient administrative practices including scheduling, contracting, and record keeping.
• Recommend new methods and procedures to the Broker as appropriate.
• Monitor financial information for accuracy and compliance with company requirements.
• Review monthly reports and take action to resolve issues with team members.
• Conduct periodic and annual performance evaluations of all direct reports.
• Resolve business and personnel problems or grievances as they arise.
• Function as the lead role in resolving portfolio-related legal/contractual disputes.
• Develop and submit required reports to the Broker within prescribed guidelines.
• Maintain sound business relations with customers, vendors, trade groups, employees, and government agencies.
• Supervise timely inspections of all portfolio properties and ensure documentation is completed according to company policy.
• Conduct monthly staff meetings to communicate updates and changes.
• Provide coverage for staff as necessary.

Requirements

• At least 3 years of Residential Property Management experience.
• 5 years of supervisory experience.
• Active TX Real Estate License.
• Experience with Property Management Systems is a plus.
• BA Degree preferred.

Benefits

• Healthcare coverage
• 401K plan with a 4% instantly vested match
• Health savings accounts for eligible plans
• Generous vacation and sick time
• Dental and vision plans
• Life and disability policies
• Equity compensation