www.homflats.com - Grand Rapids, MI

posted 19 days ago

Full-time - Mid Level
Grand Rapids, MI

About the position

The Property Manager at HoM Flats is responsible for overseeing the daily operations of multi-family properties, particularly those under the Low-Income Housing Tax Credit (LIHTC) program. This role emphasizes maintaining high-quality living environments, ensuring compliance with housing regulations, and fostering a positive community atmosphere for both residents and staff. The ideal candidate will possess strong leadership, sales, and customer service skills, along with a commitment to safety and community engagement.

Responsibilities

  • Schedule, supervise and direct the daily activities of all on-site staff.
  • Inspect all vacated and made ready apartments to ensure timely preparation for new residents.
  • Conduct training for staff as needed and create a cooperative work environment.
  • Maintain resident relations and address complaints regarding service and lease provisions.
  • Collect rent, maintain account records, and ensure timely legal actions for evictions when necessary.
  • Conduct effective marketing and communications to promote the property and its services.
  • Implement resident retention programs and organize lease renewal processes.
  • Review affordable housing compliance paperwork and ensure adherence to regulations.

Requirements

  • 3 years of experience in property management, specifically with LIHTC properties.
  • Strong sales and customer service skills.
  • Ability to lead and inspire a team and residents.
  • Effective communication skills with site and executive teams.
  • Detail-oriented with strong time management skills.
  • Ability to work independently and under pressure.

Nice-to-haves

  • Experience with compliance training for affordable housing programs.
  • Knowledge of market trends in rental properties.

Benefits

  • Health savings account
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Life insurance
  • Retirement plan
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