Property Manager - Affordable Housing

Reliant Realty Services - Kingsport, TN

Full-time - Mid Level

Kingsport, TN

251-500 employees

Real Estate

About the position

The Property Manager for Affordable Housing at Reliant Realty Services is responsible for the overall operation of assigned properties, ensuring efficient and cost-effective management while adhering to all regulatory requirements. This role involves overseeing leasing activities, financial reporting, budget preparation, and maintaining high-quality service for residents and vendors. The Property Manager will also ensure compliance with Fair Housing guidelines and manage a team of employees to uphold company policies and safety standards.

Responsibilities

• Responsible for income recertification, leasing, and re-leasing property.
• Knowledgeable in and compliant with all local, State, and federal property regulations, including landlord/tenant regulations.
• Consistently provides residents, vendors, and employees with the highest quality of service and support.
• Responsible for all required reporting, including monthly financial reporting and variance explanations.
• Reviews expenses and assists in the preparation of annual budgets.
• Responsible for the thorough knowledge, execution, and enforcement of all policies and procedures of Paths and its affiliated companies.
• Exhibits complete knowledge of the community and operates the property and residents within Fair Housing guidelines.
• Ensures model apartments, office, community spaces, and vacant ready apartments are 'market ready.'
• Knowledge of lease terms, specifications, and all community policies.
• Ensures all employees respond to resident requests or complaints promptly and efficiently.
• Ensures all department employees operate within company and governmental safety policies.
• Reports any unusual circumstances regarding residents, property, or personnel to the Regional Manager.
• Responsible for job training, employee disciplinary notices, and general supervision.
• Conducts performance evaluations for on-site employees in consultation with the regional manager.
• Processes delinquent rents and other non-compliant lease violations in accordance with company policy.
• Responsible for all unit inspections, including move-ins and move-outs.
• Maintains and submits accurate payroll records and required safety records.
• Conducts daily physical inspections of the entire property.
• Generates the preventive maintenance schedule for the Maintenance staff.
• Secures bids for different projects, including capital expenditures, in accordance with the budget and consultation with the Regional Manager.
• Processes all invoices weekly, per the Central AR/A/P policies and procedures.
• Ensures all required month-end procedures are completed by the due date.
• Ensures scheduling for 24-hour property coverage for maintenance emergencies.

Requirements

• Bachelor's degree in real estate, Business, Social Work, or a related field.
• Minimum 2-3 years of property management experience.
• Must have HUD, LIHTC, and Section 8 experience.
• Demonstrated ability to read and analyze financial reports, technical procedures, and governmental regulations.
• Ability to write reports and business correspondence.
• Must have excellent computer skills and proficiency in Microsoft Office Suite - Word, Excel, and Outlook.
• Yardi Forecast or Yardi Asset IQ software experience is a plus.
• Previous supervisory experience is required.
• Bilingual English and Spanish - read, write, speak - is a plus.

Nice-to-haves

• Experience with Yardi software
• Bilingual in English and Spanish

Benefits

• Medical Insurance: 100% of medical benefits paid for employees only
• Voluntary dental and vision plan options
• 401(K) available plus company match
• Paid Time Off
• 12 Paid Company Holidays
• Commuter Benefits
• Voluntary short-term disability, long-term disability, life insurance, dependent coverage
• Voluntary accident insurance, critical illness insurance, and hospital indemnity insurance
• Employee Referral Program
• Employee Assistance Program (EAP)