Property Manager at Palm Villas, Skysong Villas, and Bean Park

$60,320 - $60,320/Yr

Affinity Property Management - Scottsdale, AZ

Full-time - Mid Level

Scottsdale, AZ

Real Estate

About the position

The Property Manager is responsible for overseeing the operations of three multi-family apartment communities, ensuring compliance with housing regulations, managing resident relations, and leading a team of administrative and maintenance staff. This role involves financial management, resident engagement, and maintaining high occupancy rates while providing excellent customer service.

Responsibilities

• Comply with Fair Housing and Equal Housing Opportunities requirements.
• Ensure timely and accurate submission of payroll and commissions.
• Complete weekly, monthly, quarterly, and year-end reports as required.
• Consult with legal counsel and attend court hearings as needed.
• Advertise and promote the property.
• Utilize industry-specific software for lead management.
• Provide tours to prospective and current residents.
• Complete the full cycle lease process with prospective residents.
• Ensure compliance with renter's insurance.
• Review rental rates and concessions with the Portfolio Manager.
• Maintain resident occupancy of 95%.
• Ensure timely collection of rent and other ancillary revenue.
• Manage delinquency process and petty cash account.
• Manage and process vendor invoices.
• Generate renewal offer letters and manage renewal leases after review with the Portfolio Manager.
• Monitor expenditures to comply with the operating budget.
• Manage turnover workflow including scheduling and management of vendors, conducting pre/post move-out inspections, and make-ready inspections.
• Assist the Portfolio Manager with preparing the annual budget.
• Engage with prospective and current tenants using a professional and courteous approach.
• Navigate priority changes to resolve unforeseen issues or emergencies.
• Reduce tenant turnover by identifying tenant relation issues and recommending solutions.
• Complete quality assurance calls following up on completed work orders.
• Facilitate resident events.
• Guide performance of all administrative and maintenance staff through training and performance management.
• Conduct regular staff meetings.

Requirements

• High School Diploma or equivalent.
• 2+ years of experience in multi-family property management.
• 1+ years of experience in staff supervision.
• Proficient in Microsoft Office Applications including Outlook, Word, and Excel.
• Yardi Voyager and CRM experience preferred.
• Excellent customer service and communication skills.
• Ability to multi-task and resolve conflicts.

Nice-to-haves

• Experience with Yardi software.
• Knowledge of Fair Housing regulations.

Benefits

• Medical insurance at no cost to the employee.
• Dental insurance at no cost to the employee.
• Supplemental insurance available at employee expense.
• 401k enrollment program available.
• Life Balance Program access for associate-only discounts.
• Paid time off, accrued at 5.66 hours per pay period (136 hours per year).
• 8 paid holidays off per year.