Property Manager-Brunswick & Niles

United Church Homes - Brunswick, OH

Full-time - Mid Level

Brunswick, OH

Nursing and Residential Care Facilities

About the position

The Property Manager position at United Church Homes, Inc. is responsible for overseeing the operations of the Brunswick Community, a senior living facility. This role involves managing leasing activities, financial reporting, maintenance, and ensuring the community is maintained to a market-ready standard. The Property Manager will also focus on customer service, team development, and marketing strategies to enhance resident satisfaction and community profitability.

Responsibilities

• Manage the operations of the senior living community, ensuring smooth running in a fast-paced environment.
• Oversee maintenance, capital improvements, lease administration, budgeting, forecasting, and reporting.
• Provide superior customer service and communication with residents and prospective residents.
• Oversee all aspects of leasing and sales, including marketing activities and maintaining product knowledge.
• Complete lease and renewal paperwork accurately and track advertising and client traffic.
• Develop, mentor, and lead a high-performing team, minimizing turnover.
• Drive revenues through understanding competition and developing creative marketing programs.
• Supervise day-to-day operations of the on-site team and ensure adherence to policies and procedures.
• Maintain residents' files in accordance with company standards and manage community budget and finances.
• Maintain positive relations with community vendors, prospects, residents, and team members.

Requirements

• High School Graduate or General Education Degree (GED) is required; Associate or bachelor's degree preferred.
• Three (3) years of onsite property management experience; previous supervisory experience preferred.
• Proficient in operating a computer, Microsoft Office (Word and Excel), email, and relevant software.
• Proficient in Yardi property management software or similar software.

Nice-to-haves

• Experience in customer service and conflict resolution.
• Strong problem-solving skills and ability to multitask.

Benefits

• Equal opportunity employer with consideration for all applicants without discrimination.