Property Manager | Eagle Rock

$58,240 - $62,400/Yr

Avenue5 Residential - Spokane, WA

Full-time - Mid Level

Spokane, WA

Real Estate

About the position

The Property Manager at Eagle Rock is responsible for overseeing the overall operations of the property, ensuring efficient management, and creating a positive experience for residents, associates, and clients. This role involves managing day-to-day operations, maintaining resident satisfaction, and executing strategic marketing plans to attract and retain residents.

Responsibilities

• Manage the day-to-day operations of the property including resident satisfaction and retention.
• Oversee full resident lifecycle activities such as lease administration, rent collection, and delinquency management.
• Ensure property P&L is maintained and property marketing is in accordance with company standards.
• Meet client expectations and provide an excellent customer service experience.
• Recruit, interview, and provide corrective feedback to associates.
• Create a positive work environment by leading and communicating a vision with associates.
• Execute the strategic marketing plan to attract and retain residents.
• Respond to resident complaints and serve as a liaison to residents and the corporate office.
• Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage property and associate safety records, property loss claims, and risk management initiatives.

Requirements

• High school diploma is required; Bachelor's degree is preferred.
• Two to three years of experience in property management is required.
• One to two years of direct management experience is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is preferred or may be required in some locations.
• Knowledge of Salesforce.com is preferred.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Nice-to-haves

• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
• Ability to cope with and defuse situations involving angry or difficult people.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401K contributions.
• Generous time-off plan including 10 paid holidays and a community service day.
• Mentoring and professional development opportunities.
• Discounts and tuition reimbursement.
• Robust recognition program.