Property Manager/Leasing Agent

$45,760 - $62,400/Yr

Revision Agency - Denver, CO

Part-time - Entry Level

Remote - Denver, CO

Ambulatory Health Care Services

About the position

We are seeking a motivated and detail-oriented Property Manager/Leasing Agent to oversee the day-to-day operations of a portfolio of approximately 150 rental units. The ideal candidate will manage the leasing process from start to finish, ensuring a positive experience for prospective tenants while adhering to all regulations and company policies. This role requires strong communication skills, a customer-focused attitude, and a thorough understanding of property management practices.

Responsibilities

• Promote available units through upselling techniques and marketing strategies to maximize occupancy rates.
• Conduct property tours for prospective tenants, showcasing available units and highlighting key features.
• Manage the leasing process, including tenant screening and background checks.
• Prepare, negotiate, execute and enforce lease agreements.
• Collect security deposits and initial rent payments and ensure timely payments.
• Implement effective customer relationship management strategies to enhance tenant satisfaction and retention.
• Handle inquiries via phone and email with excellent phone etiquette, providing timely responses to potential tenants.
• Assist current tenants with questions or concerns regarding their leases or property issues, utilizing conflict management skills as needed.
• Conduct regular property inspections.
• Coordinate property maintenance and repairs and supervise field maintenance superintendent.
• Collaborate with maintenance staff to address tenant requests efficiently and maintain property standards.
• Prepare and manage budgets for property operations.
• Maintain records of income, expenses and leases.
• Maintain up-to-date knowledge of Fair Housing regulations and ensure compliance in all leasing activities.
• Ensure properties comply with local, state and federal regulations.
• Handle eviction procedures when necessary.
• Report to property owners on the status of properties.

Requirements

• Previous experience in property management, property leasing and/or real estate.
• Customer service skills.
• Strong problem-solving skills and the ability to handle difficult situations.
• Strong conflict management abilities to resolve tenant issues amicably.
• Strong phone etiquette to communicate effectively with clients and tenants.
• Excellent customer relationship management skills to foster positive interactions.
• Previous staff management experience.
• Strong organizational and time management abilities.
• Ability to upsell properties effectively while addressing tenant needs.
• Familiarity with the local real estate market and trends.
• Knowledge of fair housing laws and regulations.
• Proficiency in property management software and applications.
• Familiarity with Section 8 housing programs is a plus.

Nice-to-haves

• Certification such as National Apartment Leasing Professional (NALP), Certified Apartment Manager (CAM), or Certified Property Manager (CPM).
• Experience with maintenance and coordinating repairs with contractors.
• Ability to perform basic accounting duties.
• Experience with property management software Rentec.

Benefits

• Leasing incentives available.