Property Manager - Midland Lofts

About the position

Welcome to the essence of modern living in the Power & Light District. Life, style, and personality take center stage in a revitalized landmark at Midland Lofts. Filled with apartments and amenities designed to be as rich as the building's history, Midland Lofts expands access to live in the spotlight of Kansas City's premier neighborhood. Property Manager are responsible for the day-to-day operations of managing an apartment community while assuring the company's standards are met and excellent customer service is delivered.

Responsibilities

• Professionally lead the community while following company's policies and procedures.
• Efficiently manage community to achieve budgeted occupancy and retention goals.
• Produce accurate and timely weekly reports to provide ownership with overall performance of the community.
• Supervise vendors and contractors to ensure the scope of work is completed.
• Ensure community is properly maintained and meets company's brand standards.
• Oversee the negotiation and execution of community contracts.
• Collaborate with marketing team to ensure brand standards and campaign strategy meets desired results.
• Oversee the community leasing activity from prospect status to resident status.
• Utilize outreach marketing to increase traffic and cultivate long term relationships.
• Actively manage lease renewals process.
• Maintain high resident satisfaction ratings and community reviews.
• Ensure timely and accurate communications with residents.
• Prepare and manage an annual budget.
• Take necessary action to ensure budgets are achieved.
• Analyze and provide monthly budget variances.
• Provide action plan for out of budget expenditures.
• Maintain in-depth knowledge of market conditions and trends to maximize the profitability of the community.
• Motivate and inspire the professional growth of team members through leadership and training.
• Effectively manage all departments of the community. (i.e. maintenance, hospitality, marketing, leasing, and front desk)
• Conduct weekly team meetings to ensure proficiency across all departments.
• Participate in the local apartment association, company activities, and community networking opportunities.
• Complete company required continuing education and training courses.
• Uphold the company standards of professional appearance for all team members.
• Flexibility in schedule which may include nights and weekends.
• Regularly attend community events.

Requirements

• Strong attention to detail, follow-up and excellent organizational skills.
• The ability to quickly find viable solutions to problems as they arise.
• Sharp listening skills to help pinpoint potential issues and discuss solutions.
• Ability to treat sensitive/confidential information with appropriate discretion.
• Strong sense of urgency, adaptability, flexibility and professionalism.
• The ability to function professionally under pressure, while managing multiple concurrent projects and deadlines.
• Proven leadership skills.
• Skilled in software applications and programs, particularly Microsoft Office, including Excel, Word, PowerPoint, and excellent word processing and file management skills.
• Proficient with industry property management software. Entrata preferred.
• Good working knowledge of office equipment.
• Must possess personal tact, discretion and good judgment.
• Excellent interpersonal, written and verbal communication skills.

Nice-to-haves

• College degree or equivalent management experience.
• Certified apartment designations preferred.
• Revenue, budget, and profit and loss management experience.