Enterprise Community Partners - Baltimore, MD

posted 9 days ago

Full-time - Mid Level
Baltimore, MD
Professional, Scientific, and Technical Services

About the position

The Property Manager at Mulberry is responsible for overseeing the overall operations of the property, ensuring a safe and attractive living environment for residents while maintaining high standards of service and operational efficiency. This role involves leadership, financial management, marketing, and compliance with regulations, all aimed at achieving resident satisfaction and strong financial results.

Responsibilities

  • Provide leadership and direction for property operations.
  • Ensure a safe and attractive living environment for residents.
  • Attract, retain, coach, and motivate a high-performance team.
  • Oversee operations, marketing, financial management, and maintenance of the property.
  • Develop and monitor the community's annual operating budget and maintenance plans.
  • Interact routinely with residents and address concerns promptly.
  • Implement and monitor compliance with policies and procedures.
  • Lead sales and marketing activities to achieve occupancy goals.
  • Ensure compliance with the Fair Housing Act and manage lease processes.
  • Collect rents and manage delinquencies and collections.
  • Implement safety protocols and promote a culture of safety.
  • Drive resident services initiatives and engage residents in activities.
  • Prepare and distribute reports on operational and financial data.
  • Participate in training sessions and ensure associates are trained.
  • Identify succession candidates and implement career development plans.

Requirements

  • Minimum three years property management experience or management experience in a related field.
  • At least two years in a supervisory role preferred.
  • High School Diploma or G.E.D.
  • NCHM COS & TCS Certification or equivalent certification preferred.
  • Demonstrated experience in marketing and leasing.
  • Strong financial acumen and ability to manage budgets.
  • Ability to lead, direct, and motivate others.
  • Strong organizational and follow-up skills.
  • Strong verbal and written communication skills in English.
  • Ability to apply advanced problem-solving skills.
  • Proficiency in Microsoft Word and Excel.

Nice-to-haves

  • Experience in community engagement and resident services.
  • Knowledge of local housing regulations and compliance standards.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Tuition reimbursement
  • Vision insurance
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