Property Manager (Multifamily) - Lease Up Required

$46,000 - $70,000/Yr

Cushman & Wakefield - Santa Rosa Beach, FL

Full-time - Mid Level

Onsite - Santa Rosa Beach, FL

Real Estate

About the position

As a Property Manager (Multifamily) at Cushman & Wakefield, you will play a crucial role in maintaining our communities to a market-ready standard while ensuring a high level of service. Your primary responsibility will be to oversee all operations of the property, which includes maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. You will be expected to provide superior customer service and communication to our residents and prospects, enhancing customer satisfaction and increasing renewals, revenue, reputation, and profitability. This includes completing lease and renewal paperwork to ensure compliance with company standards. In this fast-paced environment, you will track and evaluate advertising and client traffic, develop and lead a high-performing team, and drive revenues through a thorough understanding of competition and the development of creative marketing programs. You will lead by example, instilling and modeling Cushman & Wakefield's mission to be the best national management company. Your role will also involve supervising the day-to-day operations of the on-site team, ensuring adherence to all policies and procedures, and maintaining effective staff through interviewing, hiring, and coaching. Additionally, you will be responsible for maintaining residents' files according to company standards, ensuring a positive living environment through prompt conflict resolution, and managing the overall community budget and finances. You will work closely with leasing staff to meet leasing and marketing goals, and you will perform any other related duties as required or assigned.

Responsibilities

• Oversee all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure compliance with company standards.
• Track and evaluate advertising and client traffic.
• Develop, mentor, lead, and manage a high-performing team to maximize engagement and minimize turnover.
• Drive revenues through understanding competition and developing creative marketing programs.
• Instill and model Cushman & Wakefield's mission to be the best national management company.
• Supervise day-to-day operations of the on-site team, ensuring adherence to policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching.
• Maintain residents' files in accordance with company standards.
• Ensure a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of the overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

Requirements

• Bachelor's Degree preferred.
• Real Estate License preferred.
• 3+ years of Property Management experience.
• 3+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills with excellent oral and written communication skills.

Nice-to-haves

• Experience in a fast-paced property management environment.
• Proven track record of driving revenue and managing budgets.