Property Manager, Multifamily

Full-time - Mid Level

Kansas City, MO

Real Estate

About the position

Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring high-level of service. Property Managers are also responsible for motivating high-performing teams to maximize the performance of the property.

Responsibilities

• Ensuring the smooth running of our community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Completing lease/renewal paperwork to ensure completion to company standards.
• Tracking and evaluating advertising, and all client traffic.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel.
• Driving revenues with thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example and instilling, maintaining, and modeling Cushman & Wakefield's mission.
• Supervising day-to-day operations of the entire on-site team.
• Maintaining effective on-site staff through interviewing, hiring, and coaching.
• Maintaining residents' files in accordance with company's standards.
• Maintaining a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Managing and maintaining all aspects of overall community budget and finances.
• Working with leasing staff to ensure that leasing/marketing goals are being met.

Requirements

• Bachelor's Degree preferred.
• Real Estate License preferred.
• 3+ years of Property Management experience.
• 3+ years of Management experience.