Property Manager, Multifamily

Multifamily - Augusta, GA

Full-time - Mid Level

Augusta, GA

Specialty Trade Contractors

About the position

The Property Manager for Multifamily West Park Townhomes is responsible for overseeing the operations of the community, ensuring it meets market-ready standards while providing exceptional service to residents. This role involves managing a high-performing team, driving revenue through effective marketing strategies, and maintaining the overall budget and finances of the property.

Responsibilities

• Ensure the smooth running of the community in a fast-paced environment.
• Oversee all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure compliance with company standards.
• Track and evaluate advertising and client traffic.
• Develop, mentor, lead, and manage a cohesive team to maximize engagement and minimize turnover.
• Drive revenues through understanding competition and developing creative marketing programs.
• Instill and model Cushman & Wakefield's mission to be the best national management company.
• Supervise day-to-day operations of the on-site team, ensuring adherence to policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
• Maintain residents' files in accordance with company standards.
• Manage and maintain all aspects of the community budget and finances.
• Work with leasing staff to ensure leasing/marketing goals are met.

Requirements

• Bachelor's Degree preferred.
• Real Estate License preferred.
• 3+ years of Property Management experience.
• 3+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills.

Nice-to-haves

• Experience in a professional office environment.
• Ability to manage a team effectively.

Benefits

• Equal employment opportunity and affirmative action policies.
• Accommodations for disabilities during the application process.