Property Manager

Rms Construction - Danbury, CT

Full-time

Danbury, CT

Construction of Buildings

About the position

RMS Companies, a Connecticut-based real estate development company, is seeking a full-time Property Manager who embodies energy, professionalism, and a strong customer service orientation. This role presents an exciting opportunity to manage two stabilized communities located in Danbury and Bethel, CT. The Property Manager will be responsible for overseeing the daily operations of the properties, ensuring a high level of service to residents, and maintaining the overall quality of the living environment. This position requires a proactive approach to managing tenant relations, lease agreements, and property maintenance, while also analyzing market trends to optimize rental income and occupancy rates. The Property Manager will meet with prospective tenants to provide high-quality leasing services, track and organize the entire lease process, and review all lease agreements for current and prospective residents. A deep understanding of the current rental and sales market is essential, as the Property Manager will set vacancy and renewal rents and maintain optimal renewal rates through effective lease administration. The role also involves tracking traffic sources and making necessary adjustments to ensure the best use of advertising dollars, as well as analyzing leasing efforts based on market conditions, competition, and agent productivity to make informed recommendations to upper management and ownership. In addition to leasing responsibilities, the Property Manager will interface with residents to address issues and concerns, enhancing the overall living environment. Collaboration with other departments, such as compliance, leasing, and accounting, is crucial for the success of the property management operations. The Property Manager will also analyze past income and expenditure patterns, process invoices, manage vendor payments, and ensure that appropriate insurance requirements are in place for the property. This role requires a hands-on approach to managing day-to-day operations, ensuring timely maintenance of building systems, and overseeing all maintenance and repair work, including vendor management and contract negotiations. The Property Manager will provide supervision and direction to maintenance staff, ensuring that all work meets the required standards and contractual obligations.

Responsibilities

• Meet with prospective tenants and provide high-quality leasing services.
• Track and organize the entire lease process.
• Review all lease agreements for current and prospective residents.
• Understand the current rental and sales market and set vacancy and renewal rents.
• Maintain optimal renewal rate through administering renewal leases.
• Track traffic sources and make necessary adjustments to ensure best use of advertising dollars.
• Analyze leasing efforts based on the market, competition, seasonal volume, traffic & conversion rates and agent productivity and make effective recommendations to upper management and ownership.
• Ensure timely and accurate communications with clients, staff and all stakeholders across all projects or transactions.
• Interface with residents to address issues/concerns and enhance the living environment.
• Work collaboratively with other departments (i.e., compliance, transfer, leasing, and accounting).
• Analyze past income and expenditure patterns and make recommendations.
• Process invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders and delivery logs; and review charges and identify and report discrepancies.
• Assure that appropriate insurance requirements are in place for the property.
• Manage day-to-day operations of the property while emphasizing a positive response to concerns of residents.
• Ensure the timely maintenance of all building operations and systems.
• Ensure that the property passes all audits, reviews, and inspections.
• Oversee all maintenance and repair work, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion.
• Negotiate all service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations (i.e., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.).
• Provide supervision, direction and scheduling to maintenance staff.

Requirements

• Bachelor's degree preferred.
• Minimum 5 years' experience in multi-family property management required.
• Prefer a minimum of one year customer service experience.
• Working knowledge of building operations and maintenance.
• Proficient in Microsoft Office Suite of products.
• Familiarity with Yardi or other property management software desired.
• Experience with high-end residential properties.