AMLI Residential - Atlanta, GA

posted 16 days ago

Full-time - Mid Level
Atlanta, GA
Real Estate

About the position

As the Community Manager at AMLI Lindbergh, you will lead the operations of a multi-million dollar luxury apartment community. This role requires demonstrated leadership skills, strong sales and marketing abilities, strategic focus, financial acumen, and a commitment to quality service for residents. You will be responsible for the operational and financial aspects of a Class A 274 apartment community, ensuring optimum performance in various areas including human resources, marketing, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting, and compliance with applicable laws and company policies.

Responsibilities

  • Operate financially within the approved budget.
  • Ensure that all rents are collected when due and posted on time.
  • Provide leadership and direction for all on-site employees under their supervision, including effective employee relations, compliance with employment law, ongoing training, and motivation for staff.
  • Recruit qualified employment candidates, including prescreening, interviewing, selecting, and selling AMLI to top candidates.
  • Maintain all records on management activity aspects daily, weekly, and monthly. Generate various reports as required. Conduct market surveys monthly and provide trend report information.
  • Implement, design, and maintain a resident retention program; analyze, assess, and follow up on Kingsley Index for overall customer satisfaction.
  • Ensure that all personnel responds promptly, efficiently, and courteously to resident service requests or complaints.
  • Perform physical inspections of the property and verify the condition of vacant apartments. Coordinate with maintenance and make-ready staff to ensure timely apartment recondition after move-out.
  • Ensure Preventative Maintenance Programs are effectively implemented.
  • Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and certificates of insurance. Approve and submit all invoices to the corporate office for payment.
  • Ensure that all property personnel operates within OSHA standards and company safety policies at all times. Have thorough knowledge of Fair Housing laws; ensure that all personnel complies with those regulations through constant supervision and review.
  • Partner with Regional Marketing Manager and the marketing department as needed to develop and support marketing programs that meet property performance objectives and ensure maximum cost-effectiveness and results.

Requirements

  • High School diploma or general education degree (GED) required; Bachelor's Degree preferred.
  • Minimum 3 years experience as a Property Manager in the multifamily industry for external candidates. Class A property management experience preferred.

Benefits

  • Bonuses/Incentive Plan
  • Medical, Dental, and Vision Coverage
  • 401(k) Company Match
  • Apartment Rent Discounts
  • Tuition Reimbursement
  • Time Off - Vacation, personal, sick, and company holidays
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