Property Manager

Kushner Companies - Southaven, MS

Full-time - Mid Level

Southaven, MS

Real Estate

About the position

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's": Be best in class. Be Solution-Oriented. Be Accountable. Be caring. As a Property Manager, you will be responsible for ensuring the efficient day-to-day operations of the property. This includes preparing and filing leases, promoting the property, and retaining current tenants. You will manage the properties in the most efficient and profitable manner possible, given existing marketing conditions, while creating the greatest possible satisfaction and well-being of all individuals associated with the property, both employees and residents, consistent with the goals and objectives of the company and owner. Your role will involve achieving the highest possible net operating income through effective cost control, revenue maximization, and delinquency management programs. You will develop yearly operating budgets and sales/marketing plans, accurately prepare and convey all operational and financial data in a timely manner, and work closely with owners to identify property goals and objectives. Additionally, you will analyze monthly performance and budget projections, create and monitor commercial budgets, and ensure compliance with tenant leases and regulatory items. Your responsibilities will also include overseeing the collection of rent, payment of expenses, and compliance with lease terms, while maintaining high customer service standards and promptly responding to resident requests.

Responsibilities

• Manage the properties for which responsible in the most efficient and profitable manner possible.
• Achieve the highest possible net operating income through effective cost control, revenue maximization, and delinquency management program.
• Develop yearly operating budgets and sales/marketing plans.
• Accurately prepare and convey all operational and financial data in a timely manner.
• Work with owners to identify property goals and objectives.
• Analyze monthly performance and budget projections and compare to annual management plan and budget; adjust strategies accordingly.
• Create and monitor commercial budgets, CAM charges, and rent escalation based on leases.
• Monitor the percentage rent for commercial tenants.
• Analyze and oversee commercial tenant build-outs.
• Ensure compliance with tenant leases, regulatory items, and management contracts.
• Oversee collection of rent, payment of expenses, and compliance with lease terms.
• Competitively bid and oversee operational and commercial tenant improvement contracts and services.
• Provide service to commercial tenants by serving as a key point of contact for information, cleaning, maintenance, and repair needs if applicable.
• Maintain high customer service standards.
• Work with staff to promptly respond to resident requests and work with residents and staff to minimize and resolve resident problems and complaints.
• Clearly and effectively communicate with residents, other employees, vendors, supervisors, and owners in written and verbal form.
• Develop, write, and implement a sales and marketing plan that effectively maximizes rental income and results in high occupancy and competitive pricing.
• Implement or direct implementation of all policies and procedures as outlined in the company policies and procedures manual.
• Ensure compliance by employees supervised as necessary.
• Ensure that all physical aspects of the property are at all times fully functional and in an attractive condition.
• Inspect grounds, building, and apartment units on a regular basis.
• Identify and implement creative programs to increase the property's value and improve services to residents.
• Understand, analyze, and evaluate monthly financial statements and write the property owner's report in a clear, concise form.
• Adhere to the company's safety programs, policies, and procedures.
• Promote safe work practices among on-site staff consistent with policies in the WMM Safety Manual.
• Ensure all required weekly, monthly, and quarterly reports are completed accurately and in a timely manner.
• Understand the computer functions and management software package and ensure all required staff is properly trained to perform their computer duties.
• Train and motivate staff to lease apartments by showing the models and/or available units and aggressively sell the products and services of the property to which they are assigned.
• Manage the property lease renewal program and maximize resident renewals.

Requirements

• High school diploma or GED required.
• Minimum of 5 years' previous experience on Class A+ property dealing with both residential, commercial, and retail spaces and tenants alike.
• Strong knowledge of property management and tenant/landlord practices, laws, rules, and regulations.
• Good command of commercial management and leasing practices.
• Valid driver's license required.
• Ability to walk up 3 flights of stairs multiple times a day, including in inclement weather.
• General knowledge of Microsoft Windows based PCs.
• High proficiency in using Microsoft Office apps including Outlook, Word, Excel, PowerPoint, OneNote & OneDrive/SharePoint.
• Experience with collaboration apps including Teams, Zoom & WebEx.
• Experience with Apple iOS devices.
• Yardi and/or other management software knowledge highly preferred.

Nice-to-haves

• Experience in managing both residential and commercial properties.
• Knowledge of landlord-tenant law.
• Strong communication and interpersonal skills.

Benefits

• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance