Property Manager

Family & Community Services - Ravenna, OH

Full-time

Ravenna, OH

Social Assistance

About the position

The Property Manager at Family & Community Services, Inc. (FCS) is responsible for overseeing the rental housing application process for both FCS-owned properties and private landlords. This role requires a proactive approach to managing the day-to-day operations of rental units, ensuring that all activities involving tenants are handled efficiently and in compliance with agency policies. The Property Manager will coordinate the turnover of rental units, manage ongoing maintenance, and handle the collection of rent for all properties under their purview. Additionally, the role involves working closely with agency attorneys to manage evictions and ensuring that all necessary documentation is prepared and filed appropriately. In this position, the Property Manager will be tasked with collecting and monitoring monthly rent payments, maintaining accurate records of tenant charges, and addressing any arrears in accordance with agency policy. They will also be responsible for collecting security deposits from clients housed through FCS rental units and coordinating with local housing authorities to update client information related to rental subsidies. The Property Manager will notify and coordinate with the PMHA Maintenance department regarding any maintenance or repair issues, as well as assist with unit turnovers when tenants vacate. The role requires the issuance and monitoring of lease violations, preparing necessary documentation to notify tenants of any violations, and preparing 24-hour notifications for non-emergency entries into units. The Property Manager will also work with attorneys to handle evictions and attend court as necessary. They will coordinate the refund of security deposits to clients or back to private funders, conduct annual housing inspections, and maintain leasing files for FCS clients. Compliance with agency policies, COA regulations, and federal and state requirements is essential, along with the ability to perform other duties as assigned.

Responsibilities

• Provide coordination of rental application for clients from FCS programs.
• Collect, monitor and maintain records of monthly rent payments and other related tenant charges and address arrears according to agency policy for agency owned units and those under contract.
• Collect security deposit from clients housed through FCS rental units or through programs of FCS.
• Work with local housing authority to update client information related to maintaining client's rental subsidy.
• Notify/Coordinate with PMHA Maintenance department any maintenance/repair issues with agency owned rental units and assist with unit turnovers when clients leave units.
• Issue/monitor any lease violations and prepare necessary documentation to notify tenant of violation.
• Prepare/post 24 hour notifications to tenants for non-emergency entry into units.
• Work with attorney to handle client evictions for tenants through FCS rental units and private landlords through other agency housing programs, attending court as necessary with attorney.
• Coordinate security deposit refund to client and/or back to private funder who provided security deposit to client, less any outstanding expenses such as outstanding rent and/or utilities, damages/repairs to units.
• Work with local health department to complete annual housing inspections where required.
• Conduct annual unit inspections and other necessary inspections.
• Create and maintain leasing files for FCS clients.
• Comply with agency policies and procedures, COA regulations, federal and state requirements and educational/certification/registry requirements.
• Perform other duties as assigned.

Requirements

• Ability to work effectively with a variety of individuals.
• Possesses strong organizational skills and ability to handle multiple projects at once.
• Must have basic computer skills.
• Valid Ohio Driver's License and ability to meet agency requirements for driving insurability.
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).
• Some property management experience preferred but not required.
• Yardi Breeze Software Experience helpful.
• Tax Credit Experience needed.

Nice-to-haves

• College degree preferred.