Property Manager

Homewise - Albuquerque, NM

Full-time - Mid Level

Albuquerque, NM

Credit Intermediation and Related Activities

About the position

Are you passionate about community development and property management? Join Homewise and help transform neighborhoods and lives! Homewise is dedicated to creating successful homeowners and strengthening neighborhoods to improve families' long-term financial well-being and quality of life. Our properties span residential and commercial spaces, including a commissary kitchen, restaurants, galleries, charter schools, and an early learning center. We are seeking a dynamic Property Manager to join our team and drive our mission forward. As a Property Manager at Homewise, you will source and manage tenants for our diverse portfolio of properties across Albuquerque and Santa Fe. Your role is essential in ensuring these spaces meet community needs and support Homewise's mission of fostering successful homeownership and vibrant, thriving neighborhoods. You will support the Tenant Engagement and Commercial Lending Manager and the Charter School Facilities Project Manager in sourcing tenants, executing leases, coordinating renovations, and managing tenant relations during construction projects. You will also oversee property maintenance, financial management, lease administration, property inspections, risk management, vendor management, and marketing efforts to attract new tenants. Your expected outcomes include maintaining a 90% occupancy rate across all buildings in our rental portfolio and displaying a high degree of customer service and responsiveness when working with tenants. This position requires a strong commitment to community development and the ability to adapt to changing priorities while managing multiple projects effectively.

Responsibilities

• Support the Tenant Engagement and Commercial Lending Manager and the Charter School Facilities Project Manager in sourcing tenants.
• Execute leases and coordinate renovations, emergency repairs, routine service coordination, tenant improvements, and timely rent payment.
• Manage tenant relations during construction projects, coordinating and communicating with architects, contractors, tenants, and the Homewise Real Estate Development Team.
• Respond to tenant inquiries, concerns, and requests, facilitating lease agreements, renewals, and terminations.
• Conduct regular tenant communication and address any issues that arise.
• Monitor and approve tenant improvement projects.
• Oversee routine maintenance tasks such as landscaping, pest control, and other service contracts.
• Coordinate repairs and maintenance for building systems, including HVAC and life safety systems.
• Schedule and supervise contractors for maintenance or renovation projects.
• Manage property budgets, including operating expenses and capital expenditures.
• Collect rent and other payments from tenants.
• Enforce lease terms and conditions, track lease expirations, and facilitate lease renewals or terminations.
• Maintain accurate lease documentation, including insurance and inspections.
• Conduct regular inspections of the property to ensure it meets safety and maintenance standards.
• Ensure compliance with building codes, including annual life safety systems inspections.
• Identify and mitigate potential risks to the property and its occupants, securing appropriate insurance coverage.
• Hire and supervise vendors and contractors for various property services, negotiating service contracts and managing vendor relationships.
• Plan and implement capital improvement projects to enhance the property's value and functionality.
• Market available space to prospective tenants, conducting property tours and showing available spaces to potential tenants.

Requirements

• At least three years of related experience in commercial property management; experience managing food businesses preferred.
• A real estate license is strongly preferred.
• Bachelor's degree or equivalent experience preferred.
• Well-developed listening skills to understand others' viewpoints and parse through collective information for themes.
• Clear communication skills for presenting issues, both orally and in writing, individually and within a group context.
• Strong interpersonal skills to connect with a broad range of people and a high level of interest in others.
• Flexibility and adaptability to quickly adjust to changing priorities and conditions.
• Extensive time management skills for managing personal and project goals and timelines.
• Efficient organizational skills for data management, including tracking meetings and connections with potential tenants.
• Ability to work independently with little or no supervision.
• High standards for personal performance and attention to detail in project management.
• Strong negotiation and external collaboration skills, with sound political judgment.
• Demonstrated belief in the mission of successful community development.

Nice-to-haves

• Experience managing food businesses preferred.
• Ability to work flexible hours, including evenings or weekends, as needed.

Benefits

• Opportunity to work in a mission-driven organization focused on community development and property management.
• Dynamic work environment with a diverse portfolio of properties.