Property Manager

Knightvest Residential - The Woodlands, TX

Full-time - Mid Level

The Woodlands, TX

About the position

The Property Manager is responsible for overseeing the daily operations of a community in The Woodlands, TX, ensuring exceptional customer service and resident satisfaction. This role involves managing financial aspects, staff supervision, and maintaining property standards in alignment with company guidelines.

Responsibilities

• Manage and operate the property within financial guidelines and KVM standards of excellence.
• Oversee marketing, maintenance, and retention strategies and communications.
• Work with the Regional Manager to interview, onboard, coach, and supervise all community staff.
• Set rental rates and oversee collections and financial duties including budgeting, deposits, and reporting.
• Approve and submit invoices from all service providers.
• Maintain knowledge of competition and market trends.
• Handle all escalated resident concerns and issues.
• Conduct daily property walks to identify maintenance and resident issues.
• Ensure regular and predictable attendance with a professional appearance and attitude.
• Efficiently process all forms, reports, and administrative information.

Requirements

• Strong interpersonal and communication skills with a customer service focus.
• Attention to detail in all aspects of property management.
• 2-4 years of related experience in property management.
• Training/experience with Onesite/RealPage online system preferred.
• CRM or ARM certification preferred.
• Bachelor's degree preferred but not required.