Property Manager
Storage Rentals Of America - Medina, OH
posted 4 months ago
About the position
Storage Rentals of America is hiring a Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage! Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you! We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently. Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 460 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we have to offer? Competitive pay with bonus potential, Zayzoon - on demand pay option, 100% paid medical options for employee only coverage, dental and vision plans for optimal care, eight (8) paid holidays, generous Paid Time Off (PTO) to recharge and relax, increasing with years of service, paid maternity and parental leave for growing families, 401(k) with a substantial employer match and 100% immediate vesting, flexible spending accounts (FSA), health savings accounts (HSA), and dependent care flexible spending accounts (DCFSA) for tax-advantaged savings, GAP insurance for added financial protection, employer-paid life insurance and long-term disability (LTD) coverage, storage discounts to help you declutter and organize, access to voluntary benefits for personalized coverage, and learning and development opportunities to maximize your potential, empowering you to excel in your career. Experience a great culture that values collaboration, innovation, and inclusivity.
Responsibilities
- Drive Sales Growth: Help customers to understand the products and services we have to offer. Follow-up with the ones that are still on the fence. Explain Lease Agreements and execute them when they are ready to move forward.
- Customer Service: Answer any questions customers might have, assist with complaints, and call tenants with past due accounts. Maintain clear communication with other departments.
- Property Maintenance and Cleaning: Clean units and the property, conduct daily walks to ensure everything is working properly, and contact vendors for repairs as needed.
- Handle cash payments and make bank deposits as required.
- Complete paperwork such as auction files, tenant letters, and reports.
Requirements
- 1 year of experience in the Storage Rental Industry or Customer Service Management.
- Proficiency in Microsoft Office.
- Valid driver's license and reliable transportation.
- Ability to lift up to 50 lbs and perform physical activities such as pushing, pulling, bending, and walking the property.
Nice-to-haves
- Experience in property management or self-storage industry.
- Strong communication skills and customer service orientation.
Benefits
- Paid parental leave
- Health savings account
- Disability insurance
- Dental insurance
- Flexible spending account
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
