Property Support Manager

$60,000 - $60,000/Yr

Slate Hospitality Group - Denver, CO

Full-time - Mid Level

Denver, CO

About the position

The Property Support Manager acts as an interim General Manager at various hotels, overseeing property operations to ensure optimal performance, guest satisfaction, and adherence to company standards. This role requires extensive travel and involves managing hotel staff, coordinating daily operations, and participating in sales efforts to achieve profitability.

Responsibilities

• Provide thorough management coverage for a specific hotel in the absence of the General Manager.
• Perform daily management and sales duties to ensure optimum property operation.
• Demonstrate and promote a commitment to providing the best possible experience for guests and employees.
• Monitor collection of in-house guest balances and direct bill receivables.
• Manage labor standards and property level expenses to maximize profit.
• Coordinate and implement sales and marketing activities of the property.
• Motivate and direct all employees.
• Perform duties in all aspects of hotel operations as needed.
• Resolve guest-related issues in line with company goals.
• Recruit qualified applicants and train employees according to company standards.
• Manage financial activities and reconcile all financial accounts.
• Participate in monthly inventory of supplies and equipment.
• Ensure purchases are within budget and from approved vendors.
• Communicate policies and procedures to staff.
• Handle guest and personnel issues as the first contact.
• Adhere to federal, state, and local laws.
• Manage employee personnel forms and payroll.
• Inspect and document repairs and cleanliness of the property.
• Train and develop all property associates to meet company expectations.
• Communicate directly with the Regional Director of Operations.
• Assist with management turnover for a smooth transition.
• Complete assignments and projects requested by Regional Directors or home office departments.

Requirements

• Minimum of one year of property level, General Manager, or AGM experience.
• Basic knowledge of computers and software including email, word processing, spreadsheet software, and property management systems.
• Valid Driver's License.

Nice-to-haves

• Experience in hotel management or supervisory roles.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance