GE Vernova
posted 4 months ago
The PAC Service Product Line (PL) Leader plays a crucial role in driving the growth of Grid Automation (GA) by developing a competitive portfolio of offerings that meet customer needs and establishing an effective go-to-market strategy. This position is pivotal in managing the life cycle of GA products and systems, focusing on upgrades, differentiated offerings, and delivery models. The leader will collaborate with regional growth leaders to develop the Installed Base (IB) entitlement by product and region, ensuring that the offerings are tailored to the specific needs of the market. In addition to life cycle management, the PAC Service PL Leader will work closely with other GA Product Managers to create upgrade solutions and identify innovative business models that provide value to customers. This role requires a strong partnership with the GA Product Line and Research & Development teams to integrate serviceability features into product designs and to develop retrofit, refurbishment, and upgrade kits for the installed base. The leader will also be responsible for driving the strategy and go-to-market approach for Master Service Agreements, training, and Engineering and Consulting services. A key aspect of this role is leading the customer application Center of Excellence (COE) team to develop and deliver advanced automation solutions. The PAC Service PL Leader will actively engage with customers to understand their business models, identify critical KPIs, and leverage data to create competitive offerings. This includes developing value propositions, conducting market assessments, performing competition analysis, and creating business case and product requirement documents. Furthermore, the leader will coach and mentor their team to enhance overall business capabilities, fostering a culture of accountability, passion for growth, and differentiation. They will drive co-creation and collaboration with customers, ensuring that innovative solutions are at the forefront of the engagement. Understanding competitors' offerings, industry trends, and customer behavior will be essential for success in this role, as will driving productive interactions with other GA Product Managers, R&D, Technical Application Engineering, and Commercial teams.