UnitedHealth Group - Tampa, FL
posted 4 days ago
The Provider Customer Service Call and Chat Representative at UnitedHealthcare is responsible for supporting healthcare providers by addressing their inquiries related to benefits, eligibility, billing, clinical authorizations, and behavioral health. This role involves multi-channel communication, including phone calls and chat, to ensure providers receive timely and accurate information. The representative will advocate for providers, resolve issues, and promote self-service digital tools to enhance the provider experience.