Provider Operations - Manager

$100,000 - $232,000/Yr

PricewaterhouseCoopers - Baltimore, MD

Full-time - Manager

Baltimore, MD

Professional, Scientific, and Technical Services

About the position

As a Manager in Operations Consulting at PwC, you will play a crucial role in helping clients optimize their operations to enhance efficiency and drive competitive advantages. This position involves working on various aspects of operations, including product innovation, supply chain management, and service operations, with a focus on the healthcare sector. You will lead a team to address complex business challenges, develop strategic recommendations, and foster a culture of continuous improvement and personal development.

Responsibilities

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team from working effectively.
• Coach others, recognize their strengths, and encourage them to take ownership of their personal development.
• Analyze complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarizing key points.
• Uphold the firm's code of ethics and business conduct.

Requirements

• Bachelor's Degree required; Master's Degree preferred.
• Minimum of 5 years of experience in healthcare operations or consulting.

Nice-to-haves

• Knowledge of healthcare provider physician practice operations and efficiency improvement strategies.
• Understanding of operational and financial drivers in healthcare organizations.
• Experience with healthcare provider consulting and operational leadership.
• Familiarity with industry trends and regulatory changes affecting healthcare organizations.
• Experience with healthcare provider operating models and compensation plan design.
• Knowledge of quality reporting requirements and physician alignment models.
• Experience with benchmarking healthcare provider performance.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k plan
• Holiday pay
• Vacation pay
• Annual discretionary bonus