Provider Operations - Manager

$100,000 - $232,000/Yr

PricewaterhouseCoopers - Los Angeles, CA

Full-time - Manager

Los Angeles, CA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Provider Operations Manager role at PwC involves leading a team to optimize healthcare provider operations, focusing on enhancing efficiency and identifying growth opportunities. This position requires a blend of strategic thinking, client engagement, and operational expertise to address complex business challenges in the healthcare sector.

Responsibilities

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team from working effectively.
• Coach others, recognize their strengths, and encourage them to take ownership of their personal development.
• Analyze complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarizing key points.
• Uphold the firm's code of ethics and business conduct.

Requirements

• Bachelor's degree required; Master's degree preferred.
• Minimum of 5 years of experience in healthcare provider operations or related consulting.
• Extensive knowledge of managing client engagements and producing solutions in healthcare operations.
• Understanding of operational and financial drivers of success in healthcare provider organizations.
• Experience with healthcare provider physician practice operations and identifying strategic growth opportunities.
• Knowledge of industry trends and regulatory changes affecting healthcare organizations.
• Experience with assessment of healthcare provider operating models and compensation plan design.
• Familiarity with quality reporting requirements and physician alignment models.

Nice-to-haves

• Experience with common business and data tools including Microsoft Office Suite, Google Tools, Alteryx, and Tableau.
• Healthcare provider or related consulting experience.
• Understanding of core provider healthcare systems including ERP and EHR technologies.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Vision insurance