Provider Operations, Workforce Management - Senior Associate

$84,000 - $202,000/Yr

PricewaterhouseCoopers - Washington, DC

Full-time - Mid Level

Washington, DC

Professional, Scientific, and Technical Services

About the position

As an operations consulting generalist at PwC, you will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. This role involves analysing client needs, developing operational strategies, and offering tailored recommendations to improve productivity and drive business performance. You will build meaningful client connections, manage and inspire teams, and navigate complex situations while deepening your technical expertise and personal brand.

Responsibilities

• Analyse client needs and develop operational strategies to improve efficiency.
• Provide guidance and support to clients in streamlining processes and enhancing productivity.
• Build and maintain meaningful client relationships and networks.
• Manage resource requirements, project workflows, budgets, and billing.
• Supervise teams to create an atmosphere of trust and encourage innovation.
• Communicate value propositions and deliver proposals to prospective clients.
• Prepare and coordinate complex written and verbal materials.

Requirements

• Bachelor's Degree in a relevant field; Master's Degree preferred.
• Minimum of 3 years of experience in operations consulting or related field.
• Understanding of healthcare provider operations and workforce management.
• Experience in leveraging data for workforce scheduling and demand prediction.
• Familiarity with healthcare labor market trends and regulatory changes.
• Proficiency in Microsoft Office Suite, Google Tools, and data analysis tools like Tableau.

Nice-to-haves

• 2+ years of experience in cloud environments for advanced scheduling.
• Experience with ERP and EHR technologies in healthcare settings.
• Knowledge of benchmarking productivity metrics and financial costs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid holidays
• Vacation pay
• Annual discretionary bonus