Provider Performance Improvement Specialist

About the position

The Provider Performance Improvement Specialist at McKinsey & Company plays a crucial role in enhancing the operational efficiency and quality of care in healthcare settings. This position involves working closely with hospital executives to implement strategies and organizational improvements that address key business challenges, such as cost containment and customer satisfaction. The specialist will leverage their healthcare expertise and analytical skills to drive value capture and support front-line implementation projects, ultimately contributing to better patient outcomes and operational effectiveness.

Responsibilities

• Engage with front-line client teams to implement operational improvements in hospitals.
• Utilize healthcare expertise to guide clients through procurement and operational challenges.
• Deliver analysis to inform problem-solving processes and translate insights into actionable recommendations.
• Manage client relationships and facilitate discussions on performance improvements.
• Support change management and operational implementation involving multiple stakeholders.

Requirements

• University degree with excellent academic record; advanced degree preferred.
• 5+ years of professional experience in a hospital/clinical setting or direct provider consulting environment.
• Interest in procurement topics, clinical operations, and workforce management.
• Strong analytical skills and experience in quantitative/data analysis, preferably in healthcare.
• High level of professionalism and presence to succeed in team-based settings.

Nice-to-haves

• Experience working for GPOs, pharmacy companies, or medical device companies.
• Hands-on change management experience in healthcare settings.

Benefits

• Medical, mental health, dental and vision coverage
• Telemedicine services
• Life, accident and disability insurance
• Parental leave and family planning benefits
• Caregiving resources
• Generous retirement contributions program
• Financial guidance
• Paid time off