Provider Record Assistant

$33,197 - $49,837/Yr

CentraCare Health - Saint Cloud, MN

Full-time - Entry Level

Remote - Saint Cloud, MN

Nursing and Residential Care Facilities

About the position

The Provider Record Assistant at CentraCare plays a crucial role in ensuring the accuracy, completeness, and compliance of inpatient and outpatient health records. This position involves analyzing health records according to various regulatory standards and following up with providers and ancillary departments to address documentation deficiencies. The role supports the maintenance of a comprehensive legal health record and contributes to quality improvement activities within the organization.

Responsibilities

• Analyze inpatient and outpatient encounters to ensure provider documentation is complete.
• Verify the accuracy of documents within the Health Record to ensure they belong to the correct patient and encounter.
• Input incomplete documentation information into the electronic health record deficiency system and assign the provider to complete the documentation.
• Follow up on missing documentation to ensure the completion of the record.
• Report trends regarding documentation issues discovered during the analysis process to the appropriate avenue for resolution.
• Utilize the Chart Deficiency Tracking function in EHR to monitor the age of incomplete records.
• Notify providers when records are overdue according to Medical Staff Bylaws.
• Communicate to the Medical Staff Office about providers with overdue incomplete records.
• Maintain logs of all providers placed on the suspension list, including the number of days.
• Notify all appropriate departments when a provider is removed from the suspension process.
• Participate in setting and reporting quality and productivity standards for analysis functions.
• Engage in quality improvement activities and medical peer reviews.
• Produce incomplete record statistics for the appropriate medical review committee.
• Share responsibility for training new staff on job functions utilizing EHR.

Requirements

• High school diploma or equivalent required; completion of a Health Information Technology program is strongly preferred.
• One year of Health Information experience is preferred.
• Registered Health Information Technician (RHIT) accreditation preferred.
• Experience with documentation analysis is preferred.
• Ability to handle multiple tasks effectively.
• Experience in prioritization and problem-solving skills required.
• Excellent customer service skills are a must.
• Knowledgeable in the area of confidentiality.
• Ability to work independently and utilize critical thinking skills.

Nice-to-haves

• Completion of a Health Information Technology program is strongly preferred.
• Registered Health Information Technician (RHIT) accreditation preferred.
• Experience with documentation analysis is preferred.

Benefits

• Medical insurance
• Dental insurance
• Paid Time Off (PTO)
• Retirement plan
• Employee discounts
• Tuition reimbursement
• College grant programs