Provider System Analyst (Operations & Policy Analyst 2)

$59,976 - $91,764/Yr

Unclassified

Full-time - Mid Level

Remote

5,001-10,000 employees

About the position

The Provider System Analyst (Operations & Policy Analyst 2) position is a vital role within the Office of Developmental Disabilities Services (ODDS) at the Oregon Department of Human Services (ODHS). This position is designed for individuals who are passionate about protecting Oregon's most vulnerable citizens and have experience in coordinating or administering health or human services programs. The successful candidate will be responsible for evaluating licensing policies and operations related to the Provider System, ensuring that the system meets the needs of both internal and external stakeholders. This role requires a deep understanding of state and federal regulations regarding providers and contracts, as well as the ability to analyze and interpret complex data to support decision-making processes. As a Provider System Analyst, you will work closely with project teams, providers, licensors, and community management entities (CMEs) to implement and maintain the Provider System effectively. You will be tasked with identifying components that need development within the system to ensure accurate data collection for reporting, planning, and evaluation purposes. Your expertise will be crucial in creating standards for ODDS licensing operations and ensuring data integrity when pulling data from the system for various requests. This position offers the flexibility of remote work, with occasional in-person attendance required for meetings and training sessions in Salem. The ODHS is committed to building an equitable agency and fostering a work environment where all employees feel welcomed and valued. The agency emphasizes the importance of diversity and inclusion, encouraging individuals from historically underrepresented groups to apply. The work environment is designed to support a healthy work-life balance, with competitive benefits packages that include health, dental, and vision coverage, as well as flexible work schedules and paid holidays.

Responsibilities

• Evaluate licensing policies and operations related to the roll-out of the Provider System and its impact on the field structure.
• Identify components needing development in the system to ensure appropriate data gathering from the PEMS for reporting, planning, and evaluation.
• Liaise with the project team to ensure the project meets established partners and ODDS Quality Management needs.
• Provide subject matter expertise for the implementation and maintenance of the Provider System by collaborating with project teams, providers, licensors, and CMEs.
• Work proactively with other agencies and units, including APD and child welfare, to ensure effective collaboration.
• Ensure data integrity when pulling data from the system for various requests and develop contingency plans with OIS and ORRAI for licensing functions.
• Create standards for ODDS licensing operations as it relates to CMEs, OTIS, CAM, and other organizations impacted by licensing.

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a related degree demonstrating the capacity for the knowledge and skills required; and two years of experience coordinating or administering a program.
• Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.
• Education in Business or Public Administration, Behavioral or Social Sciences, health or human services, or a similar degree will substitute for experience based on the following: Associate degree substitutes for 18 months of experience; Bachelor's degree substitutes for three years of experience; Master's degree substitutes for four years of experience; Doctorate degree substitutes for five years of experience.

Nice-to-haves

• Experience creating a welcoming work environment where individuals feel appreciated and valued.
• Demonstrated experience maintaining a work environment that respects and honors the lived experiences of clients and communities served.
• Experience providing expertise in planning, developing, and supporting the roll-out of a new management system.
• Experience collaborating to develop new business processes that improve system functions for user groups.
• Experience identifying complex problems through collaboration with internal and external contributors.
• Experience writing or revising policy within a policy team to mitigate operational risks.
• Experience acting as a subject matter expert for a regulated management system.
• Experience identifying system components that need development to support requirements in OARs, ORS, and policies.
• Experience providing consultative advice to agency staff, other state agencies, and provider agencies.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• Flexible work schedules
• 11 paid holidays per year
• Competitive benefits packages
• Work-life balance support