Summit Health - New Providence, NJ
posted 3 days ago
Full-time
Hybrid - New Providence, NJ
Ambulatory Health Care Services
About the position
This is a Full time, Hybrid position: Monday - Friday, 3 days in the office, 2 days remote. We are seeking flexibility in availability for the 3 onsite days with shifts being: 1 evening closing shift: 12:30pm - 9pm, 1 mid-day shift: 10:30am - 7pm, all other shifts will be 8:30am - 5pm.
Responsibilities
- Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.
- Answer the telephone promptly and dealing with callers needs imperiously.
- Schedules future appointments, tests, and completes referrals as ordered by the physician.
- Maintains communication resources, i.e. on-call schedule, MD phone numbers and beeper numbers.
- Prepares charts for new patients assuring all required forms are placed appropriately in the chart.
- Requests medical records and performs chart preparation to provide physician with all information needed for visit prior to the actual exam, evaluation, procedure, or treatment.
- Reconciles encounters daily according to policy and guidelines.
- Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment or services.
- Performs various clerical duties including faxing, photocopying, filing and mailings.
- Obtains, verifies and updates patient information; maintains confidentiality according to policies.
- Accurately completes any/all necessary forms for the patients.
- Respects patient's rights by knocking on the door, calling patient by name and identifying self before entering the patient's room.
- Establishes and maintains a positive working relationship with physicians and nursing staff.
- Protects the privacy and confidentiality of patients and employees.
- Communicates any problems, equipment concerns or issues promptly to the Nurse Manager.
Requirements
- High School Graduate or GED required. Associate Degree preferred.
- Heartsaver within 30 days of hire.
- Previous PSR experience preferred. Previous office experience preferred.
- Ability to communicate in English, both orally and in writing.
- Must have excellent interpersonal and customer service skills.
- Must have accurate computer data entry skills.
- Must have the ability to organize and perform multiple tasks in a timely manner.
- Knowledge of medical office and terminology preferred.
- Basic proficiency in computer use required.
- Previous experience with Standard Office Technology in a Window based environment preferred.
- Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.
Benefits
- Medical coverage
- Dental coverage
- Life insurance
- Disability insurance
- Vision coverage
- FSA coverages
- 401k savings plan
