Innovare Health Advocatesposted 7 months ago
Full-time • Entry Level
Saint Louis, MO
Hospitals

About the position

The Patient Service Representative/Billing (PSR/Biller) role at Innovare Health Advocates is designed for individuals who want to leverage their training and experience in a supportive healthcare environment. This full-time position focuses on providing exceptional patient service while managing billing tasks, ensuring a balance between professional responsibilities and personal life.

Responsibilities

  • Answer and provide support for incoming calls.
  • Triage clinical calls and escalate as necessary.
  • Schedule appointments and pre-certify tests and labs for patients.
  • Manage incoming documents and scan them into the medical records system.
  • Assist billing when needed.

Requirements

  • Office experience is required.
  • Knowledge of medical terminology is essential.
  • Basic knowledge of insurance plans and coverage is necessary.
  • EMR experience is preferred.
  • Previous billing experience is a plus.

Nice-to-haves

  • Ability to organize and prioritize tasks effectively.
  • Flexibility and adaptability in a fast-paced environment.
  • Exhibits initiative, follow-through, and attention to detail.

Benefits

  • 401(k)
  • AD&D insurance
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Uniform allowance
  • Vision insurance
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