PT Brand Ambassador

Ralph Lauren Retail - Michigan City, IN

Part-time - Entry Level

Michigan City, IN

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Part-Time Brand Ambassador at Ralph Lauren, you will play a crucial role in driving the business and achieving sales goals on a daily, weekly, and monthly basis. Your primary focus will be on the customer, ensuring that their experience is at the core of all decisions made in the store. You will actively support company initiatives and participate in team training sessions aimed at executing business results effectively. Utilizing the "More Ways to Shop" strategy, you will leverage new technologies to enhance business outcomes and represent the customer experience expectations within the store. Your responsibilities will include delivering a consistent shopping experience that aligns with Ralph Lauren's brand expectations, championing the core values of the company, and fostering a collaborative environment centered around customer engagement. You will also engage in networking to build a clientele and provide ongoing feedback to management regarding successes and areas for improvement. Additionally, you will strengthen customer connectivity by supporting alternative purchasing processes and broadening product discovery through digital tools such as QR codes and virtual stores. Maintaining store standards and ensuring the sales floor is always presentable will also be part of your role.

Responsibilities

• Motivated to drive business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions.
• Supports company initiatives and participates in team training to execute business results.
• Utilizes 'More Ways to Shop' to drive business results and supports use of new technology.
• Represents the customer experience expectations in store and delivers a consistent experience aligned to RL Brand expectations.
• Champions RL core values and supports a collaborative environment with the customer at its core.
• Engages in networking to start to build a clientele and provides ongoing feedback to Management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes.
• Broadens customer accessibility to product discovery through digital tools.
• Ensures sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management and co-workers.