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City of Bartlett, TN - Bartlett, TN
posted 15 days ago
Part-time - Entry Level
Bartlett, TN
Executive, Legislative, and Other General Government Support
About the position
This is a part-time position not eligible for benefits. Will work approximately 25 hours per week. This position will be providing administration support on a variety of clerical, data entry and customer service relation duties. Independent work but under the supervision of the Tax Administration Supervisor, to assist in utility and tax payments, customer service and collections for the city of Bartlett.
Responsibilities
- Answering city telephones
- Verifying customer account information as requested
- Responding to billing questions and complaints
- Assisting in maintaining permanent files and records and scanning documents
- Applying water and tax payments to customer accounts in MUNIS software
- Providing backup support for employees at city reception desk
- Scanning journals in MUNIS to provide necessary paperwork for payment documentation
- Receiving department revenue sheets and entering into MUNIS software
- Performing general office duties including filing of water and tax payment statements
- Performing other related duties as assigned or required
- May require cross training with other clerical positions in the Tax Administration department
Requirements
- Knowledge of modern office practices and procedures
- Knowledge and use of Microsoft Word, Excel and Outlook programs
- Capability of basic mathematical calculations accurately
- High school diploma or equivalent
- Three (3) years of clerical experience including data entry and record keeping or any combination of education, training and experience providing the knowledge, skills and abilities necessary to perform the essential assigned job duties
- Strong customer service and communication skills to deal tactfully with the general public and other office personnel
- Reliable transportation to and from work
- Availability to work Monday through Friday on a flexible schedule during business hours to meet departmental needs
- Successful completion of a background check, driver's license check, and physical exam including a drug screen
- Ability to work in a non-smoking work environment
Nice-to-haves
- Bartlett resident preferred, but not required
Benefits
- Part-time position not eligible for benefits
