Michaels - DFW Airport, TX
posted 14 days ago
The PT Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training team members, and maintaining store recovery standards to uphold the brand's promises. The position requires effective leadership in executing store events, managing shrink and safety programs, and providing exceptional customer service.