PT- Customer Experience Manager

MichaelsAugusta, GA
478d

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About The Position

The Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, maintaining store recovery standards, and providing friendly customer service. The manager will also assist in training and developing team members, planning in-store events, and managing shrink and safety programs.

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