PT Front Desk Administrative Assistant

$31,200 - $37,440/Yr

Mend Acupuncture PC - Baltimore, MD

Part-time - Entry Level

Baltimore, MD

Ambulatory Health Care Services

About the position

Mend Acupuncture is seeking a part-time Front Desk Administrative Assistant for its acupuncture clinic in Baltimore County. The role focuses on managing patient experiences, including scheduling appointments, processing payments, and handling communications. The position offers opportunities for additional hours at other clinic locations in Baltimore City.

Responsibilities

• Manage patient scheduling and appointment confirmations.
• Process payments and handle financial transactions.
• Answer phone calls and respond to emails from patients.
• Address patient inquiries and provide information as needed.
• Manage patient flow within the clinic.
• Assist with insurance policy inquiries and processing.
• Perform various administrative tasks to support clinic operations.

Requirements

• Excellent verbal and written communication skills.
• Experience in customer service, preferably in a forward-facing role.
• Ability to multitask in a busy environment.
• Proficiency with office technologies, including Gmail and Google Suite in a Mac environment.
• Strong organizational skills and attention to detail.
• Reliable transportation for travel to other clinic locations.

Nice-to-haves

• Interest in health and wellness.
• Experience in a healthcare setting.

Benefits

• Employee discount