PT Lead Sales

KNITWELL GROUP - Nashua, NH

Part-time,Full-time - Entry Level

Nashua, NH

About the position

The PT Lead Sales position at Knitwell Group involves providing exceptional client service while supporting the Store Manager and Co-Manager in overseeing store operations. The role includes acting as the Manager on Duty in their absence, handling operational and transactional functions, and ensuring compliance with company practices. The Sales Lead is responsible for driving revenue, coaching associates, and maintaining store standards, all while embodying the brand's values and commitment to client satisfaction.

Responsibilities

• Provide exceptional client services and support the Store Manager and Co-Manager.
• Operate as the Manager on Duty in the absence of a manager.
• Perform operational and transactional functions, including opening and closing the store.
• Handle client service issues and issue approvals for desk transactions.
• Drive revenue by managing the client experience and performing Manager On Duty responsibilities.
• Utilize tools to ensure a client-focused team environment.
• Coach associates on client interactions and performance to maximize productivity.
• Perform opening and closing procedures, including cash handling and bank deposits.
• Utilize reports to make effective merchandising decisions and maintain store standards.
• Ensure optimal coverage and productivity in all areas of the store through appropriate scheduling.

Requirements

• High School Diploma or GED.
• Minimum six months Sales Associate experience with ANN INC. or equivalent experience in retail.
• Part-time or full-time managerial experience preferred.
• Ability to organize, delegate, prioritize assignments, and meet deadlines.
• Knowledge of visual merchandising standards and techniques.

Nice-to-haves

• Experience in a retail management role.
• Strong communication skills with clients and team members.
• Ability to work a flexible schedule, including evenings and weekends.

Benefits

• Opportunities for professional development and skill expansion.
• Employee discounts on products.