PT Sales Associate

$36,608 - $38,438/Yr

The Lovesac Company - Vacaville, CA

Part-time - Entry Level

Vacaville, CA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Sales Associate at Lovesac is responsible for creating a unique shopping experience for customers by utilizing the company's proprietary selling process. This role involves demonstrating products, quoting, and closing sales while maintaining high standards of customer service and product knowledge. The Sales Associate will work part-time and is expected to meet or exceed sales goals and key performance indicators (KPIs).

Responsibilities

• Meet or exceed all sales goals and key performance indicators (KPIs).
• Utilize Lovesac's proprietary selling process to provide outstanding service to customers.
• Demonstrate all products and maintain comprehensive knowledge of the entire product line.
• Offer additional financing options to customers, including Lovesac credit card and secondary financing programs.
• Educate clients on current promotional offerings and products.
• Maintain inventory integrity and accuracy, protecting company assets.
• Assist in executing promotional campaigns, including product placement and marketing updates.
• Partner with store management to resolve customer service issues and enhance customer service aspects.
• Ensure store standards are maintained, including merchandising, cleanliness, and safety.
• Process all POS transactions accurately, including sales, returns, and exchanges.
• Maintain a calm demeanor and manage issues professionally and respectfully.
• Model behavior that respects employees, peers, and customers in accordance with company core values.
• Perform any other duties as requested by management.

Requirements

• Minimum of 1-2 years of related sales experience.
• Results-driven with the ability to meet or exceed KPIs and goals.
• Proven time management skills and adaptability to changing business environments.
• Ability to prioritize responsibilities with urgency and solve problems effectively.
• Accountability and responsibility for actions taken.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Superior communication skills, both verbal and written.
• Strong analytical, mathematical, and problem-solving skills.
• Maintains the highest level of customer service and engagement with the brand.
• Collaborative team player who treats all clients with dignity and respect.
• Proficiency in Microsoft Office: Word, Excel, and PowerPoint.
• Ability to operate equipment such as iPads and laptops.
• Physical ability to move medium to large furniture items up to 75 pounds.

Nice-to-haves

• Experience in retail sales or customer service.
• Knowledge of furniture products and trends.

Benefits

• Flexible Hours
• Paid Time Off & Holiday Pay
• Sales Incentive Programs
• 401K Matching Contribution
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Associate Discounts
• Pet Insurance