PT Sales Associate

$38,730 - $40,664/Yr

Lovesac Furniture Co. - Pasadena, CA

Part-time - Entry Level

Pasadena, CA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Sales Associate at Lovesac is responsible for providing exceptional customer service and creating a unique shopping experience for customers. This role involves utilizing Lovesac's proprietary selling process to meet sales goals and key performance indicators (KPIs), while maintaining a comprehensive knowledge of the product line. The Sales Associate will engage with customers, demonstrate products, and assist in promotional campaigns, all while upholding the company's core values and commitment to diversity, equity, and inclusion.

Responsibilities

• Meet or exceed all sales goals and key performance indicators (KPIs).
• Utilize Lovesac's proprietary selling process to provide outstanding service to customers.
• Demonstrate products and maintain comprehensive knowledge of the entire product line.
• Offer financing options to customers, including Lovesac credit card and secondary financing programs.
• Educate clients on current promotional offerings and products.
• Maintain inventory integrity and accuracy, protecting company assets.
• Assist in executing promotional campaigns, including product placement and marketing updates.
• Partner with store management to resolve customer service issues and enhance customer service.
• Ensure store standards are maintained, including merchandising and cleanliness.
• Process all POS transactions accurately, including sales, returns, and exchanges.
• Maintain a calm demeanor and manage issues professionally.
• Model behavior that respects employees, peers, and customers.

Requirements

• Minimum of 1-2 years of related sales experience.
• Results-driven with the ability to meet or exceed KPIs and goals.
• Proven time management skills and adaptability to changing business environments.
• Ability to prioritize responsibilities with urgency and solve problems effectively.
• Accountability and responsibility for actions taken.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Superior communication skills, both verbal and written.
• Strong analytical, mathematical, and problem-solving skills.
• Commitment to maintaining high levels of customer service.
• Collaborative approach to working with fellow employees.

Nice-to-haves

• Proficiency in Microsoft Office: Word, Excel & PowerPoint.
• Experience in retail sales or customer service environments.

Benefits

• Flexible Hours
• Paid Time Off & Holiday Pay
• Sales Incentive Programs
• 401K Matching Contribution
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Associate Discounts
• Pet Insurance