Tory Burch - McLean, VA

posted 5 days ago

Full-time - Entry Level
McLean, VA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The position is focused on delivering a transformational client experience in a retail environment, emphasizing personal selling and customer relations. The role involves building and maintaining customer relationships, driving sales, and ensuring adherence to operational policies. The ideal candidate is passionate about fashion and style, resourceful, and collaborative, contributing to a welcoming and inclusive team culture.

Responsibilities

  • Build and maintain new and existing customer relationships to drive business and meet personal sales goals.
  • Create a memorable customer experience through effective selling skills and extensive product knowledge.
  • Communicate the Tory Burch brand philosophy and lifestyle to customers and team members.
  • Ensure compliance with all sales and operational policies and procedures.
  • Collaborate with team members to enhance the overall customer experience.

Requirements

  • 1-3 years of experience in a high-volume, customer-driven retail environment.
  • Strong personal selling and customer relations experience.
  • Excellent verbal and written communication skills.
  • Open availability for a flexible work schedule, including overnights, evenings, holidays, and weekends.
  • Ability to lift at least 40 lbs and perform physical tasks such as pushing, pulling, squatting, kneeling, and standing for extended periods.

Nice-to-haves

  • A sense of humor and a positive attitude.
  • Experience in luxury retail or fashion industry.

Benefits

  • Generous employee discount and access to exclusive special offers.
  • Supportive Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles.
  • Opportunities for paid volunteer days through the Tory Burch Foundation.
  • Competitive pay and rewards for high performance.
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