PT Spa Front Desk Agent - Sage Lodge

Columbia Hospitality - Pray, MT

Full-time - Entry Level

Pray, MT

Accommodation

About the position

The Spa Front Desk Agent at Sage Lodge is responsible for providing exceptional customer service and managing the front desk operations of the spa. This role involves scheduling appointments, maintaining knowledge of spa services, and ensuring a welcoming environment for guests. The position emphasizes a people-first culture and aims to create memorable experiences for visitors.

Responsibilities

• Schedule and coordinate all appointments within the spa
• Maintain complete knowledge of all Spa Services and products
• Maintain the Spa facility throughout shift, including cleaning and laundry duties
• Escort guests to and from treatments
• Perform cashiering duties for services and retail
• Answer all incoming calls
• Other duties as assigned

Requirements

• Previous customer service experience required
• 1+ years experience in spa industry preferred
• Strong computer, communication and telephone skills

Benefits

• Tip/Tip Pooling Eligible
• Get Paid Daily
• Paid Time off & Holiday Pay
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program
• Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform
• Third Party Perks