PubSec Field Inside Account Executive - Strategic Healthcare

$50,000 - $75,000/Yr

Shi International Ltd - Austin, TX

Full-time - Entry Level

Austin, TX

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The PubSec Field Inside Account Executive - Strategic Healthcare is responsible for building a book of business and selling to SHI's customers within the Public Sector. This role involves profiling accounts through cold calling and prospecting, while developing and maintaining customer relationships in the assigned territory. The position requires reporting to the SHI office in Austin, TX or Somerset, NJ as determined by management.

Responsibilities

• Profile accounts through cold calling and prospecting
• Establish and develop customer relationships via email, phone, and in-person meetings
• Help customers select, deploy and manage various aspects of their IT environment
• Grow existing active buying accounts through profiling and managing projects through the entirety of the sales cycle
• Consistently hit daily and monthly activity goals: monthly meetings, monthly pipeline additions, and daily dials and talk time
• Retire monthly/quarterly production quota
• Facilitate customer meetings by proactively reaching out to customers and pre-scheduling the meeting with SHI internal resources
• Acquire and manage the IT needs of medium to large businesses while providing customers with a best-in-class customer experience
• Collaborate and co-sell with SHI internal resources
• Resolve customer inquiries, determine customer pain points and offer solutions to solve customer IT challenges
• Utilize internal sales tools, including our customer relationship management (CRM), Public Sector resource planning and quote creation tool
• Provide customers insight around industry leading technology and IT trends
• Keep updated on product and industry knowledge
• Master SHI systems and tools for quoting, ordering and sourcing
• Attend product and sales trainings as required

Requirements

• Completed Bachelor's Degree or relevant work experience required
• A minimum of 2 years of Customer Service and/or Inside Sales Experience, preferably in healthcare
• Proficiency in business productivity tools (Microsoft) - Outlook, Word, Excel, PowerPoint

Nice-to-haves

• Experience managing account portfolios
• Passion for customer outreach and delivering a personalized customer service experience
• Desire to learn and a successful track record
• Superior organization skills and project/time management abilities
• Strong communication and presentation skills
• Emotional intelligence, flexible work style, and excellent diplomatic skills across all levels of the organization

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account